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Frequently Asked Questions

How does Getcustomessay work?

Ordering a paper is an easy way to your academic success. All you need to do is follow the steps we presented in the “How it works” section. After your payment, you only have to wait for your assignment to be completed within the deadline you choose.

Is your service fully confidential?

We won`t share any of your informations or any personal data. Your trust is what matters to us the most!

What kind of writer is assigned to do my paper?

After sending us the email with your requests, we will assign a writer based on the subject and the field you are interested in. If you want to choose your writer, please specify your choice in the email you send to us.

Can I request a draft from my writer?

Yes, and you will be charged for the draft with the price of your order. After that, any changes or improvements are free. Please mention your request for the draft in the same email you send in your order.

Can I attach additional files?

You can send us any documents, pictures, researches or any other information that you need in your paper. You only have to attach them in your email. We will make sure to follow your indications and fulfill your requests.

Can I make changes to the order before it is completed?

Meeting your requirements and expectations is our top priority. If the time allows us, we will make any change you need for your final paper to be exactly what you came here for.

Can you assure me that my paper is plagiarism free?

Have no worries, we do your papers from the scratch, and after that every paper goes trough an anti-plagiarism software before it is sent to you.

Is there a money back guarantee?

If you want to cancel your order, if you are not fully satisfied with our work, if you received your paper after the deadline, or if any possible problems occur, we assure you that we will return your money back within a 14 day period! We want you to feel safe and confident while placing your order!